FAQ's

Are the products handmade?

All products are handmade on a made to order basis. Please allow up to 2 weeks production time prior to shipping.

 

How do I check the status of my order?

After placing an order, you will recieve an email with a tracking number that can be used to follow your order's progress.

 

Can I choose different shipping options?

All USA orders come with standard free shipping.

international shipping is available for a fee. Note that customs duties and taxes for international shipments, if any, are to be paid by the buyer upon delivery.

 

Refund and Exchange Policy:

Due to the custom nature of these products, refund requests will not be considered. Exchanges will be considered only if the item arrives broken or damaged. Thank you for understanding.